Order Management

The Best Order Management Software

PosNova is an all-in-one order management software that combines order lifecycle tracking, purchase orders, sales orders, returns management, and abandoned cart recovery into a single platform.

Everything Your Orders Need

Order Lifecycle Tracking

Track every order from placement to delivery. Monitor status at every stage: pending, processing, shipped, delivered, and completed.

Purchase Orders

Create, send, and track purchase orders to suppliers. Auto-generate POs from low-stock alerts and track delivery timelines.

Sales Orders

Manage sales orders from customers with full visibility. Handle custom pricing, discounts, and split shipments.

Returns Management

Process returns and refunds with full audit trails. Track return reasons, restock items, and issue credit notes automatically.

Abandoned Cart Recovery

Automatically detect abandoned carts and send recovery emails. Recover lost sales with targeted follow-up campaigns.

Customer Order History

View complete order history for every customer. Reorder with one click and track lifetime purchase value.

Mobile Order Processing

Process orders, update statuses, and manage returns from your phone. Perfect for warehouse staff and field sales.

Multi-Channel Orders

Consolidate orders from your online store, marketplace, and in-person sales into one unified dashboard.

Why Choose PosNova for Order Management?

No plugins required — everything built-in
Free plan with core order management features
Real-time order lifecycle tracking
Automated purchase order generation
Abandoned cart recovery emails
Returns processing with audit trails
Multi-channel order consolidation
Works offline, syncs when online

PosNova vs Other Order Management Software

FeaturePosNovaOrdoroShipStationTradeGecko
Order Lifecycle✓ Full✓ Full✓ Shipping✓ Full
Purchase Orders✓ Built-in✓ Built-in✓ Built-in
Returns Management✓ Built-in✓ Built-in✓ Built-in
Cart Recovery✓ Free
Multi-Channel✓ Free✓ Built-in✓ Built-in✓ Built-in
Free Plan✓ Yes✗ No✗ No✗ No
Starting PriceFree / $29/mo$59/mo$9.99/mo$39/mo

Frequently Asked Questions About Order Management

Get answers to common questions about order management software.

What is order management software?
Order management software tracks and manages the entire order lifecycle from placement to delivery. PosNova order management includes purchase orders, sales orders, returns processing, and abandoned cart recovery in one platform.
Is there a free order management system?
Yes. PosNova offers a free order management plan with core features including order tracking, purchase orders, and basic returns. Upgrade to paid plans for abandoned cart recovery and multi-channel consolidation.
Does PosNova support purchase order management?
Yes. PosNova includes full purchase order management. Create POs manually or auto-generate them from low-stock alerts, send them to suppliers, and track delivery timelines.
Can PosNova handle returns and refunds?
Absolutely. PosNova provides a complete returns management workflow. Process returns, issue refunds or credit notes, track return reasons, and automatically restock returned items.
Does PosNova have abandoned cart recovery?
Yes. PosNova automatically detects abandoned carts and sends recovery emails to customers. Recover lost sales with targeted follow-up campaigns and discount offers.
How does PosNova compare to Ordoro?
PosNova offers a free plan and lower starting price ($29/mo vs $59/mo for Ordoro). Both include order lifecycle management, but PosNova adds free abandoned cart recovery — a feature Ordoro does not offer.
Can PosNova consolidate orders from multiple channels?
Yes. PosNova consolidates orders from your online store, marketplace listings, and in-person sales into one unified dashboard. Manage all orders from a single interface.
Does PosNova track customer order history?
Yes. PosNova maintains complete order history for every customer. View past orders, reorder with one click, and track lifetime purchase value for customer segmentation.

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